Customers may not receive emails after completing an order.

If you do not receive an email after placing an order, please check that our email address is not included in your spam filter settings. After confirming, we kindly ask you to contact us through the "Contact Us" form.

Even if our email address is not in your spam (rejection) settings, it's possible that the default spam filter settings may prevent you from receiving emails. If you are unable to receive emails, please try adding the following address to your "Allowed Senders" list:

owner☆singlestar.jp (Please replace ☆ with @ before using.)